AI Strategy & Implementation
LLM integration, AI agent enablement, and workflow design that turns prototypes into daily habits.
AI Consulting
Zendesk + ClickUp
Human-First Systems
Bridge between coder and client.
Jack of all trades, pseudo-coder, and relentless translator between people and technology. I can't ship a $2M codebase alone - but I can make the kind of code that becomes worth $2M.
23+ client deliveries
End-to-end implementations across healthcare, manufacturing, and SaaS.
25+ advanced certifications
Zendesk, ClickUp, Outreach, Kore.ai, Workday, HubSpot.
200+ knowledge assets
Articles, playbooks, and reusable frameworks.
30-40% efficiency lift
Operational improvements through automation and integrations.
What I build
Human-first AI systems that make teams faster without making them feel smaller.
Zendesk Optimization
Advanced automation, knowledge architecture, and performance dashboards that scale support.
Workflow Automation
Integrations across Slack, Teams, HubSpot, and internal tools with measurable ROI.
Client Enablement
Training, playbooks, and stakeholder alignment so teams actually adopt what we build.
Featured case study
A professional POC consultant portal that blends enterprise credibility with playful, human UX.
Read the L5.ai build storySnapshot
Current role: AI Delivery Consultant & Business Analyst
- Led 23+ client implementations across Zendesk and ClickUp.
- Built 150+ training resources and reusable delivery frameworks.
- Delivered integrations with Slack, Teams, HubSpot, and LLM workflows.
Latest writing
Human-First AI Systems
Why the best automation keeps people in the loop.
Read draftBridging Code and Client
The hidden work between requirements and real adoption.
Read draft